Office Policy
Our Mission
Medical & Surgical Associates Inc. is dedicated to providing compassionate healthcare while delivering the highest quality preventative care. We strive to surpass expectations of our patients and achieve quality outcomes in everything we do. Your health is our priority.
To Schedule an Appointment:
We now have online scheduling available through our patient portal. If you do not see a time or day that fits your needs, feel free to call our office or message us through the patient portal with your request. If you need a same day appointment and there is no availability with your Physician, please check the Nurse Practitioner associated with your team. Thank you for your patience as we implement this new system.
To schedule an appointment via phone, have your insurance card and call (740) 522-7600.
Confirm Your Appointment:
We will call 1-2 days prior to your appointment to confirm your appointment. If we cannot reach you, we will leave a message. Please call back to confirm your scheduled appointment.
What to Bring for Your Appointment:
All Patients:
- Insurance card
- Co-pays are required at time of visit
New Patients:
- Completed Patient Registration/History Forms- Downloadable PDF
Returning Patients who have not been seen in over 6 months:
Completed Patient Registration - Downloadable PDF
Co-pays:
Co-payments are expected at the time of visit. Patients are responsible for understanding their medical insurance policies.
Cancellations and Rescheduling:
When canceling or rescheduling a regular appointment, please contact the office at least 4 hours prior to the scheduled appointment time. Same day scheduling and cancellation results in a $25.00 cancellation fee. No show fee is $50.00.