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Office Policy

Our Mission

Medical & Surgical Associates Inc. is dedicated to providing compassionate healthcare while delivering the highest quality preventative care. We strive to surpass expectations of our patients and achieve quality outcomes in everything we do. Your health is our priority.

Mission of Primary Care at Newark, Ohio

Office Policy

Office Hours:

Monday - Friday:
7:30 a.m. - 5:00 p.m.

Saturday:
8:00 a.m. - 12 p.m. (Depends on On-call provider)

To Schedule an Appointment:

To schedule an appointment, have your insurance card and call (740) 522-7600.

Confirm Your Appointment:

We will call 1-2 days prior to your appointment to confirm your appointment. If we cannot reach you, we will leave a message. Please call back to confirm your scheduled appointment.

What to Bring for Your Appointment:

All Patients:

  • Insurance card
  • Co-pays are required at time of visit

New Patients:

Returning Patients who have not been seen in over 6 months:

Completed Patient Registration - Downloadable PDF

Co-pays:

Co-payments are expected at the time of visit. Patients are responsible for understanding their medical insurance policies.

Cancellations and Rescheduling:

When canceling or rescheduling a regular appointment, please contact the office at least 4 hours prior to the scheduled appointment time. Same day scheduling and cancellation results in a $25.00 cancellation fee. No show fee is $50.00.